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Industry · B-08 / 16

Digital solutions for logistics & transport.

Freight forwarder, taxi, movers, limousine, courier, warehouse, patient transport, refrigerated, furniture & vehicle transport — 10 transport sub-industries, one system. Route planning with Google Maps routing, driver app with photo + signature, live tracking link for customers, waybill PDF. GDPR-compliant.

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10 Transport sub-industries · one system
GPS Live tracking · driver app
−30 % Empty miles · route optimization
3–6 w Time-to-live · from setup

Tours, jobs, vehicles — all in one view.

Dispatch via WhatsApp dead zones, jobs on phone notes, daily billing in Excel — most transport businesses lose 4–8 hours a day to manual coordination the system could handle. Tours are optimized automatically (Google Maps API), drivers see their jobs in the app with navigation, customers get a live tracking link instead of 17 status calls.

We don't build a Timocom platform or a generic logistics tool, but custom for your business — whether 3-driver courier or 25-truck freight forwarder. Waybill PDF, CMR docs, driver wages via DATEV, time tracking via app — all built in.

Route planning Driver app Live tracking DATEV
Logistics backoffice — day tours, driver positions live, job list with status
Typical problems

What costs transport businesses hours every day.

Four problems almost every freight forwarder, taxi company and courier service knows — and which have field-tested solutions long since available.

Dispatch via WhatsApp & dead zones

You chase the driver via WhatsApp, he's in a dead zone or loading/unloading. "Where are you?" 30× a day. Live tracking makes that obsolete — you see all vehicles on a map.

Loss: 2–4 hrs dispatch / day

Empty miles & inefficient routes

Driver runs many km of detours because the order wasn't optimal. With medium tour volume those detours add up to a substantial monthly amount. Route optimization via Google Maps saves 20–30 % km.

Loss: substantial extra cost per month

Hours & tour docs on paper

Driver scribbles tour notes on paper, you type them into Excel at month-end, send them to the accountant. Hours, tours driven and payroll cost you days. With the driver app: time stamps and tour docs directly in the system.

Loss: 1–2 days office / month

Job intake takes days

Customer asks by email, you reply "send me a photo", they send, you calculate, you send an offer, they reply, you book. 4–7 days to the booking. Online inquiry with volume calculator: 15 min.

Loss: 30–50 % inquiries lost
Transport sub-industries

10 transport types — each with its own needs.

From solo bicycle courier to 25-truck freight forwarder. We know the specifics of each segment and adapt modules accordingly.

01 / 10

Freight forwarder / carrier

Digital waybill (CMR), avis system for loaders, tour optimization with Google Maps, EU-wide routes.

Waybill CMR Avis
02 / 10

Taxi company

Dispatch app for drivers, online & phone ordering, fixed-price routes (airport), digital receipt, tip tracking.

Dispatch Fixed price Receipt
03 / 10

Moving company

Online viewing appointment, volume calculator (m³, floors), inventory photo app, automatic quote, contract separation.

Calculator Inventory Quote
04 / 10

Limousine service

Pre-booking & Stripe pre-payment, chauffeur app with VIP notes, premium client card (favorite water, cigar brand), airport tracking.

Pre-pay VIP CRM App
05 / 10

Courier service

Same-day routing, live tracking link for customers (like DHL), photo receipt on handover, express Stripe payment, multi-stops.

Same-day Tracking Photo receipt
06 / 10

Warehouse operator

Scan goods receipt, stock tracking per rack location, retrieval orders, inventory tool, avis to forwarders.

Scan Stock Inventory
07 / 10

Patient transport / driver service

Scan prescription, automatic logbook, tariff calculation (health insurance / private), group transport optimization, MDK-compliant docs.

Prescription Logbook Insurer
08 / 10

Refrigerated transport

Temperature logging (HACCP-compliant), seamless cold chain docs, live cargo sensors, pharma/food mandatory docs, alarm on deviation.

HACCP Sensors Alarm
09 / 10

Furniture transport

Book carriers per floor, bulk waste option as add-on, insurance docs for valuables, before/after photo log.

Carriers Insurance Photo
10 / 10

Vehicle transporter

Before/after photo documentation per vehicle, optimal trailer loading, digital handover protocol, VIN capture via scan.

Photo log VIN scan Protocol
Recommended modules

These modules fit transport businesses.

Most transport businesses start with route planning & driver app. Extension is possible anytime, without data migration.

M-03

Online booking & inquiry

Customers book tours, moves or courier jobs online 24/7. Volume calculator for moves, instant quote.

View module
M-05

SMS avis & tour info

"We're arriving in 15 min" — automatic SMS to recipients. Live tracking link, arrival avis, cancellation info.

View module
M-07

Customer CRM

Regular customer database (forwarders, business clients), conditions per customer, order history, invoice export.

View module
M-04

Company website & SEO

Own website with inquiry form and volume calculator. Local SEO for "freight [city]", "movers [city]".

View module
M-06

Driver & tour planning

Who drives which tour, route optimization with Google Maps, time stamps via driver app, DATEV export for the accountant.

View module
M-09

Warehouse & stock

Goods receipt via scan, stock per rack location, avis to forwarders, inventory tool, retrieval orders.

View module
In action

What it looks like in the dispatcher's day.

Tour backoffice for dispatch and mobile app for drivers — both from the same system, in real-time sync.

Tour plan — live map with all vehicles, optimized routes via Google Maps, job list
In dispatch

Build tours · optimize routes · assign jobs

You see all vehicles live on the map, build tours by drag & drop, the system optimizes the order automatically via the Google Maps API. Click on a stop opens the job with contact, freight data and notes. You assign the tour to a driver — it lands straight in their app.

Driver app — day tour with navigation, photo receipt on handover, digital signature
In the driver app

Nav · photo receipt · signature · status — all on the phone

Driver opens the app, sees the day's tour with navigation to the next stop. On handover: photo receipt (e.g. of the shipment at the recipient), digital signature, status to "delivered". Data is visible at HQ instantly — no paper, no re-entry. Works offline and syncs later.

Frequent questions

What transport businesses ask most.

Is this worthwhile for my small or mid-sized business? +
Yes — the system scales from solo courier to 50+ staff. You pay a flat rate instead of a license per driver or vehicle, need no in-house IT team and can start small. Setup is tailored individually to your transport business.
Do I need IT training or can my drivers use this right away? +
Ready to use. Dispatch runs in the web browser, intuitive like online banking; the driver app on any smartphone like a normal app. Typically 1–2 hours of onboarding is enough. We deliver a short onboarding video and run a live training with dispatch and drivers.
Does it also work on the road on the smartphone? +
Fully mobile-ready. Native apps for iOS and Android or as a web app on any phone. Accept tour, photo log, capture signature, time stamps — all from the vehicle. Key functions work offline (dead zones, tunnels) and sync automatically later.
How do my existing customers and data get into the system? +
Standard route is Excel import. We handle that at setup for you: customer base, address lists, tour templates, exports from your old dispatch. For larger migrations we support with individual adaptation — you don't have to type anything by hand.
How is my data protected? GDPR-compliant? +
Servers in Germany. Hosting at Hetzner Falkenstein (ISO 27001), transport with TLS 1.3, data at rest encrypted with AES-256. You get a DPA under Art. 28 GDPR, no transfer to third countries. GPS data is only collected during active tours and automatically anonymized later.
How long does setup take? +
Base package 2–3 weeks, full transport package 4–8 weeks — depending on scope. We recommend stepwise rollout: first job intake & dispatch, then driver app with GPS link, then waybill PDF and DATEV export.
What sets you apart from Timocom or Cargosoft? +
Different market. Timocom is a load exchange, Cargosoft a TMS for large forwarders with enterprise complexity. We build the backoffice + driver app track for small to mid-sized businesses (1–25 vehicles): dispatch, job intake, live tracking, waybill. Flat rate instead of per driver, own domain, your data belongs to you. You can use us in addition to a load exchange.
How does the GPS tracking link for customers work? +
As soon as the tour starts, the customer gets a link by SMS or email — they click it and see on a map the live position of your vehicle and the estimated arrival window (like DHL). Saves 17 "Where are you?" calls a day and makes customers visibly happier.
How does route planning via Google Maps work? +
In the morning you set the stops of a tour; the system optimizes the order automatically via the Google Maps API — shortest distance, traffic, delivery windows are factored in. The driver gets the finished route in their app with built-in navigation. Typically saves 20–30 % kilometers and fuel accordingly.

Ready to get your transport business out of the WhatsApp trap?

30-minute initial call — free and no obligation. We look at your dispatch, calculate the empty-miles losses and show you the path from Excel/paper to digital.

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