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Industry · B-10 / 16

Digital solutions for Tourism & Hospitality.

Holiday rentals, hotels, guesthouses, B&Bs, travel agencies, motorhome pitches, city guides, camping, experience providers, boat hire — 10 tourism trades, one system. Direct booking engine with no commission, occupancy calendar, self check-in via QR, review collector. GDPR-compliant, German servers.

Request a consultation See tourism trades
10 Tourism trades · one system
0% Commission · vs. 15–20% Booking
24/7 Direct booking · even at night
3–5 wks Time-to-live · after setup

Book without commission. Guest experience without a platform.

Every night via Booking.com leaves a substantial share to commission. At regular booking volume this quickly adds up to significant annual losses. Your own booking engine on your website — and you keep 100% of the revenue. Guests see no competing hotel next to you.

We don't build a second Booking platform, but your own direct booking. Occupancy calendar, Stripe payment, self check-in via QR, automatic review request 3 days after departure. GDPR-compliant, German servers (Hetzner Falkenstein, ISO 27001).

Direct booking Self check-in 0% commission GDPR
Tourism back office — occupancy calendar with all rooms/units, bookings, guest list
Common problems

What costs tourism businesses revenue every month.

Four problems almost every hotel, holiday rental and camping site knows — with proven solutions long available.

Booking.com / Airbnb · 15–20% commission

Every booking via the platforms leaves a substantial share to commission — at medium to high volume that adds up to significant monthly revenue. Your own booking engine pays off quickly, after which every euro stays with you.

Losses: 15–20% of revenue

Channel manager chaos & double bookings

Manually maintain availabilities on Booking, Airbnb, fewo-direkt, Ferienhausmiete? One forgotten block = double booking = angry guest + 1-star review. Auto-sync solves it.

Risk: 1-star reviews

Check-in & key handover at 10 pm

Guest arrives after 6 pm, you wait around the hotel in the evening or drive out specially. With holiday rentals it's even worse — you sit on the stairs. Self check-in via QR code & key safe solves it.

Losses: 5–10 hrs waiting / week

Forgetting to collect reviews

Top guest, perfect stay — and nobody asks for a review. On Google? Trustpilot? HolidayCheck? Forgotten. The competitor with half-decent rooms has 4× as many reviews.

Losses: 30–50% new customers
Tourism trades

10 tourism types — each with its own needs.

From the single holiday rental to an 80-bed camping site. We know the specifics and tailor modules accordingly.

01 / 10

Holiday-rental host

Occupancy calendar, Stripe up-front payment, automatic check-in/out instructions by email, cleaning plan between guests.

Calendar Stripe Self-check
02 / 10

Hotel

Front-office system with room status (occupied/free/cleaning), occupancy plan, breakfast pre-orders, digital registration form printing.

PMS Occupancy Reg. form
03 / 10

Guesthouse

Personal welcome emails with directions, multi-day stays as standard, breakfast tracking, regular-guest notes.

Emails Breakfast CRM
04 / 10

Bed & breakfast

Private-room calendar, Instagram feed integration, personal guest profiles (diet, allergies), breakfast selection.

Insta feed Allergy CRM
05 / 10

Travel agency

Package-tour offers as PDF, Stripe deposit on booking, travel insurance add-on (ERV/Allianz), travel documents by email.

Offer Deposit Insurance
06 / 10

Motorhome pitch

Digital pitch occupancy map, electricity & water billing, self check-in via QR 24/7, dog/size filter.

Map Power QR
07 / 10

City guides / tour guides

Tours bookable online (walk, bike, private), multilingual descriptions (DE/EN/FR), group tariffs, meeting point with live map.

Multilingual Groups Meet
08 / 10

Camping site

Interactive pitch map, power/water add-ons, online booking with deposit, dog/size filter, communal rooms bookable (laundry).

Pitch Booking Dog
09 / 10

Experience provider (kayak, outdoor)

Slot-based tour booking, weather dependency (auto-cancel email in storm), group tariffs, material lists per tour, digital liability waiver.

Slots Weather Waiver
10 / 10

Boat hire

Boat-type selection (row, electric, sail), hourly or daily tariffs, deposit via Stripe hold (refundable), licence check (sports boat).

Boat type Deposit Licence
Recommended modules

These modules fit tourism businesses.

Most tourism businesses start with direct booking + SMS reminders. Expansion possible at any time, with no data migration.

M-03

Direct booking engine

Online booking with occupancy calendar directly on your website. Stripe payment immediately, confirmation email automatically — 0% commission.

View module
M-05

Check-in & review SMS

SMS with directions 2 days before arrival, check-in instructions 4 hrs before, review request 3 days after departure — automatic.

View module
M-07

Guest CRM

Regulars with notes (favourite room, dietary requests, reason for travel), birthday auto-email, returning-guest tariff for regulars.

View module
M-04

Hotel/guesthouse website

Own website with gallery, booking engine integrated, SEO for „Hotel [City]" + „Holiday rental [Region]", multilingual.

View module
M-08

Regular-guest programme

Loyalty points per overnight stay, regular discount (e.g. 7th night free), birthday voucher, newsletter with early access to promotions.

View module
M-06

Staff & shift planning

Cleaning team, reception, kitchen — who when where. Time tracking via app, accounting export, seasonal staff overview.

View module
In action

How it looks in tourism life.

Direct booking for the guest and occupancy back office for you — both from the same system, in real-time sync with Booking.com channel sync.

Direct booking engine — guest picks dates, room type, number of guests and pays immediately via Stripe
On the guest side

Dates · room type · guests · payment — all in 90 seconds

The guest opens the hotel website, picks arrival/departure on the calendar (only free days are shown), room type and number of guests. Pays immediately via Stripe or PayPal. Confirmation email with ICS calendar event goes out, the booking appears in the back office immediately and blocks the slot for all other platforms.

Occupancy calendar — weekly view of all rooms/units, booking source colour-coded, gaps visible
At reception

Occupancy live · all sources · gaps visible at a glance

You see all rooms/units as a time-strip (weekly view). Direct bookings, Booking.com, Airbnb & fewo-direkt colour-coded. Gaps are visible at a glance — you can target them with last-minute promotions. Tapping a block opens the guest profile with arrival time, dietary notes, last reviews.

Frequently asked

What tourism businesses most often ask.

Is this worth it for my small or mid-size business? +
Yes — that's exactly what it was built for. Whether you rent out a single holiday flat, run a small guesthouse with 8 rooms or operate a camping site with 50+ pitches — the same setup scales with you. Instead of per-user licensing we work with a flat-fee model, the price depends on the feature scope. Introduction is step-by-step, you don't pay for modules you don't use.
Do I need IT training or can my team use it right away? +
No IT degree needed. The interface runs in a web browser, is clearly structured and follows the logic of tourism work (create a booking, see arrivals/departures, plan cleaning). Most teams are productive after 1–2 hours of onboarding. On start there's a short onboarding video plus a live training via screen sharing — after that, questions typically come by email or WhatsApp.
Does it work on the move on a smartphone? +
Fully mobile. Bookings from the sofa, occupancy plan at reception, check-in on the go — all works on the phone just like on a computer. Available as a web app in the browser or native app for iOS/Android. With weak signal, core actions work offline and sync automatically when you're back online.
How do my existing guests and bookings get into the system? +
Excel import is standard. We import guest lists, regulars with preferences and open bookings from Excel and CSV files as well as from exports of common predecessor software. For larger data sets we accompany the migration personally — checking duplicates, standardising addresses, adding registration-form fields.
How is my data protected? GDPR-compliant? +
Servers are in Germany — Hetzner Falkenstein, ISO 27001 certified, no US cloud, no data outflow to third countries. The connection is encrypted with TLS 1.3, data at rest with AES-256. The DPA under Art. 28 GDPR comes with setup as standard. Registration-form data per § 29 BMG is stored GDPR-compliant for 1 year and then automatically deleted.
How do I automatically collect reviews after the stay? +
2–3 days after departure a short SMS or email goes out automatically with a direct link to a review — either Google, TripAdvisor, Holidaycheck or your own review page. Satisfied guests are directed to the public portal, less satisfied ones first to you internally (filters public negative reviews). You see in the back office who replied and how the rate develops.
Can I automatically manage seasonal prices and special offers? +
Yes — prices follow the date, not your head. High season/low season/holidays as periods with their own rates, last-minute discount (e.g. from 3 days before arrival −15%), early-bird discount (90 days ahead −10%), weekend surcharge, minimum stay per season. Promotions like „3=2 nights" or family rate set up once, then they run on their own.
How does the deposit on online booking work? +
Stripe deposit directly at booking. You set the percentage (typically 10–30% of the total), the guest pays immediately by card or PayPal, the booking is binding. The remaining payment runs automatically X days before arrival on the card on file — or on arrival in person. Cancellation rules (free up to 14 days, then 50% retained) are freely configurable.
How does direct booking without Booking commission work? +
Own booking engine on your website — 0% platform commission. The guest picks arrival/departure, room type and number of guests, sees the final price and books directly. You receive the full amount (less the usual Stripe fees of ca. 1.5%). Channel-manager connection to Booking/Airbnb is optionally available — if you need visibility there — but direct booking via your own site stays commission-free.
How long does setup take? +
Basic package live in 2–3 weeks (website + booking engine with Stripe deposit). Full tourism package including review collector, seasonal pricing and optional channel manager: 4–8 weeks. We recommend step-by-step rollout — first test direct booking and website, then review SMS, then channel sync. That way you don't lose a booking during the switch.
What sets you apart from Booking.com, Airbnb or fewo-direkt? +
Three points. (1) 0% platform commission on direct bookings — Booking/Airbnb/fewo charge 8–17%, on your own site every euro stays with you. (2) Own domain, own data — guest addresses and booking history belong to you, not the platform; you can write directly to regulars. (3) Tailored instead of standard mask — dog filter, breakfast selection, multilingual, seasonal logic exactly as you need it. Platforms don't have to be replaced — combining works: direct booking as the main channel, Booking/Airbnb for reach.

Ready to escape the Booking.com trap?

30 minutes — free and non-binding. We look at your booking mix, do the commission losses concretely and show you how much you'd have saved after 12 months.

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